Privacy Policy

Our Privacy Policy

RexoTek is committed to protecting and respecting your privacy

This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and what choices you have. It relates to all our business activities, not just this website. We may change this Policy from time to time, so please check this page periodically to ensure you’re comfortable with any changes. By using our services, you’re agreeing to be bound by this Policy. Any questions regarding this policy and our privacy practices, please get in touch.

This Privacy Policy explains how RexoTek (“we”, “our”, “the Company”) collects, uses, and protects personal information submitted through our website or through direct communication.
We comply with the European Union General Data Protection Regulation (EU GDPR) and the UK General Data Protection Regulation (UK GDPR).
We only process information that you voluntarily provide, and we do not use analytics, cookies, or tracking technologies.
We encourage you to read this policy to understand how your data is handled.

We only collect personal information that you voluntarily provide, including:
Name
Company name
Job title / role
Email address
Phone number
Project or enquiry details
Project location
Any additional information voluntarily submitted through our contact form or by email
We do not collect sensitive personal data.
We do not use cookies, analytics, third-party tracking tools, or behavioural profiling.

We process your data under the following lawful bases:
Legitimate interest – to respond to enquiries about NDT personnel, project scopes, and cooperation.
Pre-contractual steps – when data is needed to evaluate or prepare a future cooperation or project.
Consent – when you voluntarily submit information to us.

We use your information strictly to:
Respond to enquiries
Clarify project requirements and technical details
Confirm technician availability
Coordinate cooperation and mobilisation
Maintain operational communication
We do not:
Use your information for marketing
Sell or share your data
Send your data to third parties, except when legally required
Use automated decision-making or profiling
Transfer your information outside the EU or UK
All data is stored within secure internal systems in the EU and/or UK.

We retain personal data only as long as necessary:
General enquiries: deleted after a reasonable time if no cooperation follows
Active cooperation: retained as part of operational or contractual communication
Upon request: deleted immediately unless legally required to retain
You may request deletion at any time.

We apply appropriate technical and organisational measures to protect your data, including:
Secure communication channels
Restricted internal access
No third-party marketing tools
No external data processors unless legally required
No automated profiling
Our priority is to keep your information safe and confidential.

You have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request transfer of your data (data portability)
You may exercise these rights by contacting: info@rexotek.com

We do not use:
Google Analytics
Tracking pixels
Third-party marketing networks
Cookie-based trackers
External CRM platforms
If new tools are added in the future, we will update this policy before they take effect.

We do not transfer personal data outside the European Union or the United Kingdom.

We may update this Privacy Policy due to changes in legal requirements or internal processes. Any updates will be published on this page.

For questions or data requests, contact:
RexoTek
Email: info@rexotek.com
Operations in the United Kingdom & European Union.